Average Score (152 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

152 Ratings

4.8 Average

Models
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  • Ronald S.07-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Thomas R.07-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Brenda B.07-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    My overall experience with Hazelwood volkwagon has been amazing compared to kitsap auto outlet.

  • Christine W.07-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Christian F.07-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Completed the service in the time specified. But Nicole is the rea; reason as she helped me find a rental car at the last minute.

  • Octarvius L.07-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Valerye B.07-09-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Alysa was excellent in setting realistic wait time expectations and I was blown away when they were met far earlier than discussed.

  • Robert W.07-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Pleasantly quick

  • Ryan C.07-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Easy to schedule, dropped it off the morning of using the night drop box, and had a text with updates with a call once it was ready.

  • Bryan B.06-30-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Service was quick and professional. Would have liked information about my ac system prior to oaying to have it fully serviced, I just wanted to know if pressures and temperatures were normal.